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Refund Policy

Where we cannot accomodtae you on your chosen excursion we will always try and find an acceptable alternative.

We also ask that you try and book at least 48 hours in advance. However, we appreciate that your holiday is your main concern and this may not always be possible. For this reason if we are unable to get you the excursion you want or find an acceptable alternative we are happy to refund you.

Where an excursion has been confirmed we will need at least 48 hours notice in order to issue a refund and in some exceptional cases we may not be able to issue a full refund as places have already been reserved and cannot be resold.

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Call: +34 644 539019 Or WhatsApp:

Or dial 0845 527 3596 from UK.

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Pickup Points

The following pickup points are available for most of our excursions, we will always confirm pickup once your booking is made.

Frequently Asked Questions...

  • Refund Policy +

    Where we cannot accomodtae you on your chosen excursion we will always try and find an acceptable alternative. We also Read More
  • Pickup Points +

    At the bottom of each excursion's page we have our pickup points. We'd always recommend using the chat facility available Read More
  • Cancellation +

    We're happy to cancel any excursion booked providing we have enough notice. In some cases it's possible that we cannot Read More
  • Do You Guarantee Your Prices ? +

    We do our absolute best to ensure that you get the best possible price for the excursion you're looking for. Read More
  • Ticket Collection +

    At Best Excursions Tenerife everything we do is 100% electronic. Because of this you will need access to the Internet Read More
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